Terms of Service

24auto provides dealership website, inventory storefront, lead capture, hosting, and administrative tooling for independent dealers. The current service is operator-assisted: open account creation, automatic site launch, and automatic discount approval are not available unless 24auto states otherwise in writing.

Paid access, support scope, checkout terms, taxes, failed payment handling, and any custom launch commitments may be controlled by an order form, checkout page, invoice, or written subscription agreement.

Dealers are responsible for keeping account information accurate, limiting admin access to authorized staff, protecting credentials, and promptly reporting suspected unauthorized access. Actions taken from an authorized dealership account may be treated as dealership actions.

Dealers remain responsible for vehicle accuracy, prices, rebates, taxes, fees, financing language, availability, uploaded media, legal disclosures, claims about vehicles, and compliance with applicable advertising and consumer-protection rules.

Dealers are also responsible for photos, descriptions, warranties, add-ons, required notices, staff access, and any claim made through their site. 24auto is not a DMS, CRM, marketplace, financing provider, lender, broker, or legal/compliance advisor.

Dealers must have rights to upload and publish vehicle photos, logos, text, testimonials, inventory data, and other content. Dealers grant 24auto the limited rights needed to host, display, process, transform, cache, and transmit that content for the service.

24auto may refuse, remove, or limit content that appears unlawful, misleading, infringing, unsafe, abusive, or inconsistent with the service purpose.

Dealers may not use the service for unlawful listings, deceptive advertising, malware, credential abuse, harassment, spam, unauthorized scraping, infringement, or activity that could damage 24auto, shoppers, vendors, infrastructure, or other customers.

The Acceptable Use page is incorporated into these terms. 24auto may suspend or remove content or site access for abuse, security, legal, platform, domain-reputation, or safety risk.

The current Standard Plan is $129/month. Selected founding dealers may qualify for the Launch Special: $79/month, and that rate stays at $79 for as long as the subscription remains continuously active, even if the Standard Plan price changes. Launch Special eligibility is decided by 24auto during managed onboarding; it is not an automatic offer and cannot be claimed by signing up. Cancelling ends the rate lock, and a restarted subscription returns at the then-current Standard Plan price. A failed payment does not end the lock if the subscription is restored within 30 days.

24auto gives at least sixty (60) days' advance notice before applying a material price increase to an existing paid customer, and obtains authorized acceptance of the new commercial terms. The new price starts at an agreed future billing boundary, not inside a prepaid period. Vendor cost or operational changes do not waive that notice or the founding price lock.

Subscriptions are month-to-month and auto-renew monthly until cancelled. Dealers may cancel anytime; cancellation takes effect at the end of the current paid billing period unless 24auto states otherwise. There is no setup fee at launch unless separately agreed in writing. There are no charges from 24auto beyond the subscription fee shown at checkout; sales tax or similar charges apply where the law requires them.

First billing period refund guarantee. If the service is not right for the dealership, a full refund of the first billing period can be requested within 30 days of the first charge, with no reason required. The refund ends the subscription and the site comes down. The guarantee applies once per dealer, to the first paid subscription only. After that first period, fees are non-refundable except where required by law, where 24auto ends the service itself, or where 24auto agrees otherwise in writing.

24auto will provide at least 60 days advance notice before applying a material price increase to an existing paid customer, except where shorter or immediate changes are required by law, vendor requirements, abuse, fraud, security risk, or operational necessity. Founding dealers are exempt from price increases entirely while their subscription remains continuously active.

If 24auto stops offering the service, including ceasing to operate it altogether, 24auto gives reasonable notice where practical and will either run the service through the end of the paid period or refund the unused prepaid portion. The 30-day data export terms apply either way, so a dealer can take their content with them.

The service may rely on payment processors, email providers, DNS/CDN providers, anti-abuse vendors, inventory feeds, analytics, hosting infrastructure, browser vendors, and other providers. 24auto is not responsible for every outage, policy change, cost, or data limitation caused by third-party systems outside its control.

24auto may update, improve, limit, suspend, or discontinue features as the product changes. The service may be unavailable during maintenance, incidents, vendor outages, abuse response, security work, or operational changes. Support requests can be sent to [email protected].

24auto does not guarantee uninterrupted or error-free service, and some launch, billing, domain, owner handoff, and outbound communication actions remain operator-gated unless separately approved.

24auto may provide technical SEO, AI-search, analytics, and lead-handling features, but does not guarantee sales, traffic, rankings, lead volume, close rate, platform placement, financing approvals, or dealership profit. To the maximum extent allowed by law, the service is provided as available and business decisions remain the dealer's responsibility.

Payment failure, chargeback, breach, fraud, abuse, unlawful content, account compromise, or a security or legal risk may lead to suspension, limitation, or termination. Restriction is proportionate to the cause and we explain the reason and the available remedy unless the law prohibits it. For other curable material breaches we give notice and a reasonable opportunity to cure, normally at least ten (10) days. 24auto may end service for convenience on at least thirty (30) days' notice.

If 24auto ends service for convenience, it refunds unused prepaid fees for the terminated period. A disputed charge alone does not authorize deleting a dealer's records, and we do not disable an existing agreed service merely because a dealer has not accepted a newly proposed Terms or DPA version.

Inventory data and photos belong to the dealer. For at least thirty (30) days after a subscription ends, a dealer may export vehicle records, vehicle photos, and lead records at no charge, by emailing [email protected] from an email address on the account. 24auto provides it in a common machine-readable format.

An unpaid preview site follows the same rule on a shorter clock: the preview stays available for fourteen (14) days, after which the site is archived, and the export stays available for thirty (30) days from archival.

After that thirty-day window, 24auto may delete, archive, retain, disable, or restrict access to dealer content and account data, subject to applicable law, backup practices, operational needs, dispute needs, and any separate written agreement. Data may persist in routine backups for a period after deletion; those backups are not accessible as an export.

The export does not include passwords, session tokens, API keys, provider credentials, or webhook signing secrets. Those are platform security material, not dealer content.

24auto will not withhold dealer data as leverage in a billing dispute. Money owed is pursued separately.

Please read this section. It requires disputes to be resolved by individual binding arbitration, waives trial by jury, and waives the right to participate in a class or representative action. Small claims court remains available.

Before starting arbitration or filing suit, send a written notice of the dispute to [email protected] describing the claim and the relief sought, and allow thirty (30) days for a good-faith attempt to resolve it.

If it is not resolved, any dispute arising out of or relating to these terms, the Data Processing Addendum, the services, or the relationship between the parties will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Los Angeles County, California, under the Federal Arbitration Act. Each party waives any right to a jury trial, and neither party may bring, join or participate in a class, collective, consolidated, private attorney general or other representative proceeding.

Either party may still bring an eligible individual claim in small claims court, seek injunctive relief or relief protecting intellectual property or confidential information from the courts in Los Angeles County, California, and file whatever is needed to preserve a limitation period. 24auto pays AAA filing, administrative and arbitrator fees above what it would have cost to file the same claim in that state court, unless the arbitrator finds the claim frivolous.

California law governs, without regard to its conflict-of-laws rules and subject to mandatory applicable law. This section survives termination and does not waive a right that cannot lawfully be waived. The full text is in the signed agreement package presented before signing.

24auto.online is a service operated by SkazkaTech, LLC, a California limited liability company. Support: [email protected]. Legal notices: [email protected]. Mailing address: SkazkaTech, LLC, Attn: Legal Notices (24auto.online), 23823 Malibu Rd Ste 50 #156, Malibu, CA 90265-5564, United States.