Privacy Policy

This policy covers the 24auto.online marketing site, dealership subscription service, demo requests, operator-assisted onboarding, support, billing administration, anti-abuse checks, and service operations. Dealer storefront leads may involve both 24auto and the dealership shown on the storefront.

The marketing site may collect contact/demo request details when a visitor submits the form, including name, email, phone, dealership name, website URL, inventory size, message content, consent confirmation, device and log data, anti-abuse signals, and operational records needed to run and protect the site.

Abuse reports may collect report category, reported URL or host, optional reporter name and email, message content, site context when available, and bounded technical metadata such as hashed IP and hashed user-agent signals used for abuse prevention and queue triage.

The subscribed service may process dealer account data, admin user data, inventory content, vehicle photos, uploaded logos, shopper lead data, billing status, communication records, audit events, and support records. The current product does not collect full credit application data such as SSN, DOB, income, employment, bank, driver license, or credit score.

24auto uses information to respond to demo requests, set up and operate dealership websites, publish inventory, deliver shopper inquiries to dealers, manage accounts, process billing status, provide support, secure the service, prevent abuse, debug incidents, improve product quality, and meet legal or vendor obligations.

Support, legal, privacy, accessibility, copyright, and abuse requests may be reviewed manually by 24auto operators and retained as needed for security, legal compliance, dispute handling, and platform protection.

24auto may act as a business/controller for its own marketing, support, billing, admin, and demo-request interactions, and as a service provider/processor for dealer storefront leads where applicable. Dealers are responsible for their own follow-up, disclosures, customer communications, sales process, financing language, and use of lead information after delivery.

Public marketing pages are readable without optional analytics cookies, session replay, or third-party marketing scripts. Google Analytics and Hotjar may load on 24auto.online marketing pages only after a visitor accepts analytics cookies. If optional analytics are rejected, those tools stay off.

This marketing-site analytics consent does not enable analytics on dealer storefronts. Dealer storefront pages are intended to avoid third-party analytics scripts unless a future storefront-specific analytics feature is designed, approved, disclosed, and consent-gated separately.

Privacy-safe logs and aggregate first-party operational records may still be used for security, reliability, abuse prevention, and product decisions.

24auto uses Turnstile or similar anti-bot tools on some form submissions. These checks belong on submit flows, not public page viewing, and may process technical signals such as IP address, browser information, challenge results, short-lived challenge data, or cookies required to verify that a submission is legitimate.

24auto also stores an analytics consent preference so the marketing site can remember whether optional Google Analytics and Hotjar tools were accepted or rejected.

• Hosting, CDN/DNS, email, payment, anti-abuse, logging, support, and inventory/feed providers may process data.
• Google Analytics and Hotjar may process marketing-site analytics data only after optional analytics consent.
• Stripe or another payment provider should handle card data directly; 24auto should not store card numbers.
• Vendor access should be limited to what is needed for the service, security, billing, or support function.
• Email or any future SMS contact must follow applicable consent, CAN-SPAM, and messaging requirements.

24auto keeps information for as long as needed to provide the service, maintain business records, resolve disputes, enforce terms, protect the service, comply with legal obligations, and maintain backups. Marketing inquiries, account data, lead records, logs, and archived backups may have different retention periods.

Dealers, consumers, or authorized representatives may request access, correction, export, or deletion when those rights apply by contacting [email protected]. 24auto may need to verify the request, preserve certain records, or direct dealer-specific lead requests to the relevant dealership.

Visitors can choose not to submit the marketing contact form. Dealers can request account changes through support. Where applicable law provides additional privacy rights, 24auto will process verified requests through the privacy contact below.

24auto uses reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee perfect security. Privacy requests should be sent to [email protected]. Support requests may be sent to [email protected]. Mailing address: 24auto.online, Attn: Privacy, 23823 MALIBU RD STE 50 #156, Malibu, CA 90265, United States.