Acceptable Use

We host dealer websites under our own domain and our own infrastructure. What a dealer publishes reaches shoppers as something we helped put online, so a small number of rules are not negotiable.

This page is the readable version. The binding text is section 6 of the Terms of Service; where the two differ, the Terms govern.

Misrepresent a vehicle or a deal. Pricing, fees, mileage, condition, availability, financing, warranties, incentives, rebates, trade-in terms or dealer identity. A price that is not the price is the single fastest way to lose a site here.

Publish unlawful or harmful content. This covers scams, phishing, impersonation, malware, harassment, hate or extremist material, sexual exploitation material, and content that infringes someone else’s copyright or privacy.

Deliberately obstruct accessibility. Removing the alternative text fields we provide, hiding content from assistive technology, or building a page that cannot be operated without a mouse. Our accessibility statement explains where our responsibility ends and the dealer’s begins; this rule is about breaking it on purpose.

Use the site to send spam. Unsolicited bulk messages, deceptive email or texts, or marketing that does not comply with the law where the recipient is.

Attack or abuse the platform. Scraping, probing, overloading, reverse engineering, bypassing billing or rate limits, or trying to reach data that is not yours.

Resell the service or use it to build a competing product without our written permission.

Upload sensitive personal information beyond what your lawful business use requires. A dealer site does not need a customer's social security number in a vehicle description, and it must never appear in one.

The dealer does. Inventory, prices, availability, photos, descriptions, taxes, fees, financing claims, warranties, contact details, advertising claims and legal compliance are the dealer's, and the site says so publicly.

We provide the website, hosting, inventory tooling and lead capture. We are not a DMS, a CRM, a marketplace, a lender, a broker, a financing provider, or a legal or compliance advisor, and we do not verify vehicle facts. Nothing on this page shifts responsibility for a listing onto us, and nothing in our tooling should be read as approval of what a listing says.

A person looks at it. There is no automatic takedown and no algorithm deciding your site is a problem. Every action below is a decision someone makes and records.

What that person can do, roughly in order:

• Ask. For most things — a stale price, a description that overstates a warranty — we contact the dealer and expect it corrected.
• Remove the specific content while the rest of the site stays up.
• Suspend the site where leaving it published would keep harming shoppers, other customers, the platform or our domain reputation.
• Terminate where the conduct is deliberate, unlawful or repeated.

Immediate suspension is reserved for cases where waiting causes harm: active fraud, malware, or content that is unlawful on its face. Everywhere else, you hear from us first.

Your data still leaves with you. Suspension or termination does not change the export commitment in the Terms: vehicle records, photos and lead records are provided on request, free, for at least thirty days after the subscription ends.

If a site we host is misleading, unlawful or harmful, tell us at 24auto.online/report-abuse or email [email protected] with the address of the page and what is wrong with it.

You do not need an account, and you do not need to be a customer. Copyright complaints have their own process in section 15B of the Terms.